Semi Towing Team Called In To Rescue Water Bottle Transport Truck
Valley Express’ semi towing team was called in to help a stranded semi truck. The truck was transporting a full load of new water bottles when it started to have bearing issues. Bearing problems are not an issue that can be ignored and fixed at a later date. Should you drive with worn out bearings, you run a high risk of having them completely blow out and cause your truck to lose a wheel!
This truck driver understood that it was no longer safe to drive his truck. He pulled over and gave the team at Valley Express a call. Using GPS technology, our dispatch team located the semi towing team closest to the stranded semi truck and dispatched them to the client immediately.
Thankfully, Valley Express prides themselves on their quick response times and reached the stranded truck within the hour. At least we know the driver would never be thirsty had he chosen a less reputable tow truck company that would have kept him waiting for hours! Pulling up to a truck full of water in the middle of a desert is definitely not something the semi towing team does every day!
The tow was relatively straightforward. The team arrived with a heavy wrecker and was able to easily tow the truck to a nearby repair facility in Mesa, AZ.
Fantastic work out there team!
Details of Semi Towing Team Called In To Rescue Water Bottle Transport Truck
A request was made for a semi towing team to the Valley Express Towing & Transport 24/7 dispatch center. The dispatch team noted all the client’s information and coordinates. The dispatch team looked for the closest available semi towing team to the client. The dispatch team found and dispatched the closest available semi towing team.
The semi towing team immediately began driving to the client’s location. The semi towing team used GPS technology to plan the quickest route to the client. The semi towing team arrived at the client’s location. The semi towing team assessed the situation.
The semi towing team noted that the customer was driving a semi truck full of water bottles. The semi towing team assessed the client’s wheel bearings. The semi towing team noted that the wheel bearings were extremely worn and it would be unsafe for the driver to continue driving the truck.
The semi towing team backed up their heavy wrecker towards the front of the client’s semi tractor trailer. The semi towing team carefully hooked up to the tractor trailer. The semi towing team consulted with the truck driver as to which repair shop would be most suitable for this particular repair job. The semi towing team and the truck driver agreed on a repair shop. The semi towing team drove the truck and the driver to the repair shop.
The semi towing team arrived at the repair shop. The semi towing team unhooked the semi tractor trailer from their heavy wrecker.